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WO/2022/175953A1 |
A communication system includes a processor and a unit running on the processor, the unit to create and handle a dynamic display of at least one ticket representing an incoming event for a supported system supported by the communication ...
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WO/2022/176074A1 |
This fraud suffering prevention system (1000) comprises a call processing server (20) and an ENUM/DNS server (10). The call processing server (20) comprises: a warning level determination requesting unit that transmits call source number...
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WO/2022/173354A1 |
The invention relates to a method for validating the identity of parties to a call, where at least one first party, using a first communications equipment, and at least one second party, using a second communications equipment, initiate ...
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WO/2022/173734A1 |
The present disclosure relates to an electronic device, a method, a medium, and a program for simultaneous interpretation. An electronic device includes: a memory storing instruction; and a processor configured to execute the instruction...
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WO/2022/173664A1 |
A device, system and method for transitioning a public-safety answering point (PSAP) to an automated review mode is provided. A device is configured to: operate in a manual mode, in which calls are routed to users for manual incident dat...
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WO/2022/170250A1 |
Aspects of the present disclosure relate to a communication router and hub. In examples, a communication platform enables communication between a customer and a service. Customer information associated with a customer is stored as part o...
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WO/2022/169534A1 |
A device for communication includes one or more processors configured to receive, during an online meeting, a speech audio stream representing speech of a first user. The one or more processors are also configured to receive a text strea...
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WO/2022/170285A1 |
Systems and methods are provided which enable the identification and resolution of connectivity issues between a user equipment (UE) and an Internet Protocol (IP) Multimedia System (IMS) that results in missed incoming voice calls. The i...
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WO/2022/167832A1 |
The invention relates to a system comprising at least a first SIM card and a second SIM card, each SIM card being arranged to receive/make a predefined number of calls during a conference call; a processor and a memory device coupled to ...
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WO/2022/165157A1 |
A telephony device includes a memory that stores firmware to operate the telephony device. The telephony device includes a network interface that transmits a first command to establish a connection with a telephony server. The telephony ...
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WO/2022/160977A1 |
The present application relates to the technical field of communications, and provides a conference access method and an electronic device, for enabling the electronic device to conveniently and quickly access a current conference. The s...
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WO/2022/164523A1 |
Aspects of the subject technology provide for secure, privacy-preserving access to electronic conferencing. In one or more implementations, an electronic device may receive a request to join a call with a second device, the request inclu...
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WO/2022/164797A1 |
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for implementing a caller identifier are disclosed. In one aspect, a method includes the actions of receiving, by a server, a request to i...
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WO/2022/164426A1 |
A device includes a speaker, a machine readable storage medium storing instructions, and a processor to execute the instructions. The processor is to execute the instructions to receive a plurality of audio signals from a plurality of re...
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WO/2022/165049A1 |
A computing support system is configured to programmatically manage support access to a computing system via a support technician console across multiple levels of support access. The system receives a request to authenticate a user requ...
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WO/2022/157857A1 |
The present invention comprises: a database (14); a communication control unit (11) which establishes a call between a sender terminal and a receiver terminal (5) when the sender terminal (4) makes a call; a billing unit (3) which reques...
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WO/2022/157794A1 |
A User configures the option in his/her UE to deliver the SMS via Operator's application client installed on UE. This configuration will be saved in the UDM as an option opted by UE. SMS-GMSC receives the "SMS delivery flag (indicating a...
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WO/2022/156655A1 |
A voice call control method and apparatus (1400), and a computer-readable medium and an electronic device. The voice call control method comprises: acquiring a mixed call voice in real time during a cloud conference call process, wherein...
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WO/2022/153802A1 |
This reception control device (10) accommodates a plurality of terminal devices (20) that are respectively used by a plurality of users, and a reception device (30) which receives a visitor, the control device comprising: a scheduled vis...
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WO/2022/154128A1 |
The present invention changes the way another participant appears in accordance with the motion of one's own face, to get a sense of reality as if one is there. This communication device is provided with: an acquiring unit 121 for acqu...
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WO/2022/150753A1 |
The system's methodology combines a variety of information and communication technologies (ICT) tied to global immigration patterns - specifically connecting native and expatriate populations - to create a cross-cultural, "fusion music" ...
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WO/2022/147696A1 |
Embodiments of the present application provide a call processing method, and the method can be implemented by an interaction between an application server and a terminal device. Upon detecting that the terminal device initiates or receiv...
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WO/2022/149385A1 |
[Problem] To perform full-duplex communication (full-duplex transmission) for a group call smoothly. [Solution] A communication system of an embodiment broadcasts voice data of each utterance of a user to a mobile communication terminal ...
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WO/2022/150055A1 |
Systems and methods for distributing discrete events into a stateless cloud provider architecture are disclosed. Certain embodiments involve receiving, by the load balancer, a scaling up indication for the IVR system, the scaling up indi...
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WO/2022/150687A1 |
The device for voice transmission establishes a call connection for voice data transmission with another device, wherein the said device parses and identifies the number of the said another device to determine whether the voice data tran...
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WO/2022/142031A1 |
Embodiments of the present application relate to the field of artificial intelligence, are applied to the field of intelligent customer service, and relate to an invalid call determination method and apparatus, a computer device, and a s...
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WO/2022/144844A1 |
Artificial-intelligence-based technical support operations and remote artificial intelligence-assisted electronic warranty verification operations are disclosed. The technical support operations may include receiving audio signals and im...
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WO/2022/141810A1 |
A voice prompt system and method for material performance. The system comprises: a database, which stores material performance information; an element comparison module, which is used for retrieving the material performance information f...
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WO/2022/141142A1 |
Disclosed is a method for determining target audio and a target video. The method is realized on a computing device, and the computing device is provided with at least one processor and at least one storage device. The method comprises t...
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WO/2022/146526A1 |
A method for automated generation of contact center system embeddings according to one embodiment includes determining, by a computing system, contact center system agents, contact center system agent skills, and/or contact center system...
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WO/2022/137246A1 |
A method performed by a function node for handling a voice call from a first User Equipment, UE, to be received by a second UE in a communications network. The function node is associated with the second UE. The function node receives (3...
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WO/2022/135772A1 |
The invention relates to a communications system (10) and to a method for producing a communication link by means of a computer-implemented communications system (10) for a plurality of participants (T1, T2); wherein the method comprises...
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WO/2022/137408A1 |
This Internet Protocol (IP) telephone system comprises a traffic control device connected to a line. The traffic control device acquires the talk time of each call on one line shared by a plurality of IP phones. When the total call traff...
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WO/2022/136853A1 |
A computer-implemented method for providing a bridged conference between conference equipment at a first conference venue (VENUE A) and conference equipment at a second conference venue (VENUE B). An apparatus 150 at the first conference...
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WO/2022/140557A1 |
Disclosed is a method for managing acoustic feedback in real-time audio communications in a communications system, the method comprising determining, by means of a detection module, whether a first communication device is in loudspeaker ...
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WO/2022/136854A1 |
A computer-implemented method for providing a conference between conference equipment 105(1), 105(2). The method comprises, at an apparatus 150, communicating with a first conference control unit (CCU) 140(1) and with a second CCU 140(2)...
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WO/2022/136856A1 |
Apparatus for use at a conference venue comprises a conference control unit (CCU) interface configured to communicate with a conference control unit 140 at the conference venue. The CCU is connectable to a plurality of DUs each having a ...
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WO/2022/139972A1 |
A conferencing system terminal device includes a display, an audio output, a user interface, a communication device, and one or more processors. The one or more processors present an audio difficulties user actuation target upon the disp...
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WO/2022/139774A1 |
The present invention relates to a system (1) which enables to realize identity authentication over the blockchain database (2) of a customer before a call to be made with customer services.
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WO/2022/136855A1 |
A computer-implemented method for supporting a bridged conference between conference equipment at a first conference venue (VENUE A) and at least one remote attendee device RA(A1- AN) which is external to the first conference venue. An a...
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WO/2022/131178A1 |
Provided is a web conferencing system which enables communication of information via a network and comprises a plurality of participant terminals each used by a participant to a web conference. The web conferencing system comprises: a di...
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WO/2022/127670A1 |
Disclosed is a call method, which relates to the field of communications, and is applied to a system at least comprising a first electronic device and a second electronic device. The method comprises: in response to a first call request,...
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WO/2022/132296A1 |
A multi-user shopping experience that allows users to converse and exchange ideas in a group setting while shopping. Through a browser or an application (e.g., on a mobile device), users are able converse with other shoppers, exchange id...
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WO/2022/126174A1 |
A communication system which allows for the sending and receiving of private communications has a server is configured for controlling communications (such as messaging and/or audio and/or video communications between the electronic devi...
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WO/2022/124399A1 |
The present invention addresses the problem of enabling determination of a person suitable as a person to participate in a meeting to be held, with higher accuracy and with further ease as compared with the conventional technologies. A...
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WO/2022/125103A1 |
Example systems and methods for monitoring voice conferencing sessions are disclosed. In an example, the system includes a memory and a processor communicatively coupled to the memory. The processor is to identify a process identifier (I...
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WO/2022/125061A1 |
This document describes systems and techniques to enable selectable controls for interactive voice response (IVR) systems. The described systems and techniques can determine whether audio data associated with a voice or video call betwee...
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WO/2022/125078A1 |
This document describes systems and techniques to identify and provide requested user information during voice and video calls. The described systems and techniques can determine whether audio data associated with a voice or video call b...
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WO/2022/125623A1 |
A system for estimating a wait time to connect a customer to an agent according to an embodiment includes at least one processor and at least one memory comprising a plurality of instructions stored thereon that, in response to execution...
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WO/2022/123942A1 |
Research concerning the usage status of telephone numbers in IMS networks, NGN networks, and IP telephone networks is achieved using the non-ringing of an incoming call by using an IMS interconnection interface or the like for an inter-b...
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