Title:
ARTIFICIAL INTELLIGENCE BASED SERVICE QUALITY RESPONSE SYSTEM
Document Type and Number:
WIPO Patent Application WO/2023/225133
Kind Code:
A9
Abstract:
Artificial intelligence is utilized in gathering, analyzing and processing of user feedback, specifically as pertaining to service quality in a telecommunications system. In response to collecting the feedback data, the system automatically generates reports and initiates remedial measures in response to such user feedback to enhance the performance of the service.
Inventors:
SIVA ANANTH (AU)
MEDAPATI SATISH (IN)
ABBENA ARAVIND (IN)
TRIPATHI SAUMYA (IN)
VEMULA NARESH (IN)
GUPTA DIPESH (IN)
MODI AMIT (US)
MEDAPATI SATISH (IN)
ABBENA ARAVIND (IN)
TRIPATHI SAUMYA (IN)
VEMULA NARESH (IN)
GUPTA DIPESH (IN)
MODI AMIT (US)
Application Number:
PCT/US2023/022610
Publication Date:
January 11, 2024
Filing Date:
May 17, 2023
Export Citation:
Assignee:
MOVIUS INTERACTIVE CORP (US)
International Classes:
H04W28/00; G06Q30/00; H04M3/00; H04W52/26; G06F3/0482; G06Q10/00; H04W72/543
Attorney, Agent or Firm:
SMITH, Gregory Scott (US)
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