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WO/2004/025968A1 |
The invention relates to a method, whereby the decision as to whether a protocol conversion is required or not is made according to a target datum contained in a signalling message, it is decided whether. The generation of a signalling m...
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WO/2004/025942A1 |
An information communication system includes a first telephone operated by a first user, first proximity communication means operated when a first device comes into its vicinity so as to connect the both, a second telephone operated by a...
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WO/2004/025919A1 |
The invention relates to, inter alia, an unit arrangement (10, 12) containing a network personal computer (10) and a portable unit (12) which are both used to provide the same data transfer service. By dividing the functional units betwe...
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WO/2004/023774A1 |
A system and method for improving the intelligibility of a moderator during a multi-party communication session includes receiving a plurality of participant voice streams from a plurality of respective conference participants. An incomi...
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WO/2004/023324A1 |
A software monitoring and reporting application is provided for reporting presence information of networked entities in real time. The application includes a software agent for generating a presence information model; a data store for st...
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WO/2004/023769A1 |
Telephone communication service is improved by efficiently harmonizing the communication of an IP telephone with that of a cellular phone. A connection control unit (31) controls connection interface with the cellular phone (20r) to read...
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WO/2004/023837A2 |
A digital cross-connect system (201) comprises a TDM system (202) and a media gateway system (203). The TDM system connects access TDM connections (211-214) to network TDM connections (215-218). The media gateway system is coupled some o...
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WO/2004/021132A2 |
A system and method for displaying an interactive screen, such as an end-user license agreement or verification form, on the graphic display of a wireless device when the wireless device connects to a network server on a wireless network...
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WO/2004/021127A2 |
A software application for recommending workforce resource allocation in a communication center based on requirements of events represented in a queue has a first interface for accessing information from the queue (1300), a second interf...
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WO/2004/019584A1 |
A telecommunications network, which a first protocol, couples to a bearer connection, having a second protocol. At least a portion of the first protocol is mapped to the second protocol. A first signal of the first protocol is translated...
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WO/2004/019157A2 |
A method (400) and a communication network (210) for cross coding between encoded protocols in a communication system (100) are described herein. The communication system (100) provides communication services to a plurality of endpoints....
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WO/2004/019599A1 |
The present invention provides a system and method for providing fault tolerant IP services that includes establishing a first communication session between an originating telephony device and an application server, through a primary cal...
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WO/2004/017594A1 |
In the prior art, a BICC or SIP-T protocol is used at the protocol between media gateway controllers (MGC). With the latter, the transmission of ISUP messages is explicitly provided with the aid of INFO methods but is problematic in that...
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WO/2004/017644A1 |
The invention relates to the representation of ISDN connections (PRA, BRA), which is independent of the type of connection, in the central part (cVst) of a packet-oriented exchange (P-Vst). By adapting the signaling information, which is...
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WO2003054731A9 |
The invention relates to a method for conducting a computer-aided transformation of structured documents (SD) into a modified structured document (MSD) that can be read and/or edited using an interactive voice response (IVR) browser (WTE...
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WO/2004/017260A2 |
A graphical user interface (200) and a method for displaying on an agent’s desktop (204). The graphical user interface of the present invention being capable of automatically displaying, in a designated area, a managed application (208...
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WO/2004/017667A1 |
The invention relates to the representation of ISDN connections (PRA, BRA), which is independent of the type of connection, in a packet-oriented exchange (P-Vst1). By adapting the signaling information, which is transmitted by ISDN conne...
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WO/2004/017161A2 |
A high availability VoIP system (fig. 1, 100) interfacing with a PSTN (104) or other TDM network to provide higher availability and better failure recovery wherein the high availability VoIP system includes a plurality of gateways (108, ...
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WO/2004/017550A2 |
A system and method of escalating non-realtime communications entering a Contact Center as demonstrated by Fig. 1. The present invention removes communications that may initially be viewed as requiring deferred assistance, such as those ...
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WO/2004/015969A1 |
A transparent call reorigination process whereby a telephone call between an origin and destination can be routed as a two-leg call through a third point. A call controller captures the destination dialing input from the subscriber at th...
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WO/2004/015964A1 |
A system includes telephony devices that provide services and applications through the execution of scripts in web pages.
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WO/2004/015972A1 |
When a VoIP terminal of the called side receives a multi−cast communication call, an SLIC (218) transmits a linking signal to a loudspeaker IF (220). Upon reception of the linking signal, the loudspeaker IF (220) enters a state to outp...
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WO/2004/014050A1 |
World-Wide-Walkie-Talkie, a high speed multifunction interstellar wireless computer/instant messenger communicator (60), Personal Digital Assistant (PDA), coupled with a resilient global VoIP data network and server method (57) deploying...
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WO/2004/014028A2 |
A method and apparatus to communicate tones is described.
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WO/2004/014087A1 |
Packet-based networks of the next generation work on the principle of separation of connection and data channel control. In the above networks, as opposed to current TDM networks, discrete network elements are used for connection control...
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WO/2004/014045A1 |
For controlling access to and delivery of electronic services in an Internet Protocol (IP) based network environment, services requiring distinct sets of service parameters (QoS levels, filters) are separated by assigning certain quantit...
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WO/2004/012430A1 |
A system for providing telephony control over the Internet. The control over connections, voice and other services is directed from a client computer to a server computer over the Internet. The server computer controls a switch or a devi...
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WO/2004/012342A2 |
Disclosed is a method for controlling communication service and system thereof enabling to switch a connection of a service network in an environment where communication networks defined respectively by separate protocols interoperate re...
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WO/2004/012429A1 |
A method and system for authenticating calling parties prior (14) to call connection at a service facility (18) uses the correlation of the call with a security message (166) received via a data network (40, 42). The correlation is accom...
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WO/2004/012413A1 |
There is disclosed a method and system for enabling authorised-server initiated Internet communication between a client device and a server device by way of an authorisation portal. When the server wishes to initiate a Internet communica...
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WO/2004/010718A1 |
A method and apparatus for efficiently utilizing resources in a switched telephone network (10) by providing call treatment for calls to specific telephone numbers. The call treatment is provided at a closest available resource (50) to t...
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WO/2004/008728A1 |
A radio exchange of a mobile body communication device is set so as to be switched between the public telephone line and the Internet circuit network according to an identification signal, has a function of the VOIP processing executing ...
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WO/2004/008730A1 |
A voice message providing system includes a message data server and a voice message providing center for providing an appropriate voice message in response to a telephone call from a predetermined caller. The message data server has a me...
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WO/2004/008729A2 |
La presente invention concerne un acces utilisateur combine (CUA) servant a representer un dispositif de telephonie pris en charge par un autocommutateur telephonique prive (PBX), relie au commutateur telephonique du domaine public, ains...
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WO/2004/006530A1 |
The invention relates to a network, in which addresses are assigned to communication components (A1 - A4, B1 - B11), said addresses allowing the components to communicate with one another. Several communication components (A1 - A4, B1 - ...
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WO/2004/006552A1 |
A mobile telephone (10) system includes connection control devices (PBX) (22, 32) arranged in a plurality of local communication networks (20, 30), an integration exchange server (12) connected via the connection control devices (22, 32)...
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WO/2004/006597A1 |
An efficient change to a MGW termination is made possible by means of a method for the signalling of an instruction to change the coding of a live load connection section termination at a media gateway (MGW) from a media gateway controll...
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WO/2004/006553A1 |
An efficient and reliable monitoring of users of a telecommunication network is achieved by means of a method for the monitoring of a telecommunication user's data transmitted by a telecommunication network (4). Copies of the data are tr...
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WO/2004/006598A1 |
An efficient change to the coding of terminations at a media gateway is made possible by means of a method for carrying out an instruction (2), signalled by a media gateway controller (MGC) to a media gateway (MGW) for changing the codin...
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WO/2004/006616A2 |
Data communication apparatus including a port and a control entity. The control entity is operative to establish a connection with a remote entity over a first path and negotiate with the remote entity using in-band signaling over the fi...
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WO/2004/006462A1 |
The invention relates to the switching off of echo compensations as a function of the useful data transmission time for a packet network. On changes to a packet network connection, for example with relation to a diversion or forwarding o...
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WO/2004/006507A2 |
The invention relates to a method for the comfortable and consistent administration of subscriber-specific data and call processing features of a plurality of multimedia terminal adapters (6) of individual cable network telephony subscri...
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WO/2004/006504A1 |
The invention relates to the testing of transmission quality of transmission links in a packet network (IPNET). According to the invention, the director and responder functionality are made available in a resource server (R-Serv) of the ...
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WO/2004/006475A2 |
The invention relates to a method for managing a packet switched, centralized conference call between a plurality of terminals (13). In order to enable an enhancement of the user comfort, it is proposed that the method comprises at a con...
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WO/2004/006529A1 |
The invention relates to a communication network (VoIP, ISDN), especially a packet-switched communication network (VoIP), provided with communication components (A1 - A4, B1 - B6, C1 - C3, S1, S2) having client and server functionalities...
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WO/2004/002153A1 |
There is provided a method for providing ancillary information to a user of a telecommunications device. The ancillary information is received (320) during a time period when the user of the telecommunications device is in a hold-operati...
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WO/2004/002067A2 |
The invention relates to a method of establishing a communication between a calling computer terminal and a called computer terminal via a communication network in which the connected terminals are denoted by an IP address. The inventive...
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WO/2004/002116A2 |
A system for (and a method of) selectively establishing communication with one of plural devices associated with a single telephone number during a disaster or disaster recovery period. In a preferred embodiment, the system includes two ...
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WO/2004/002173A1 |
In order to ensure that a telephone service is as readily available as in conventional telephone networks (TDM) when IP networks (IP) are used as a transmission network, media gateways (MG) have to be connected in a fail-safe manner to a...
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WO/2003/107646A1 |
A method and apparatus for providing domainless service selection (DLSS) are described. According to one embodiment of the invention, there is a service selection network element used to provide access of computing devices to a set of on...
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