EARLIEST PRIORITY DATE:

This Application claims priority from a Complete patent application filed in India having Patent Application No. 202241063183, filed on November 04, 2022 and titled “SYSTEM AND METHOD FOR ELECTRONIC MAIL MANAGEMENT”.

BACKGROUND

Embodiments of the present disclosure relate to a field of electronic mail and more particularly to a system and a method for electronic mail management.

Email (electronic mail) is a standard for business communication across organizations at present point of time. Just as any other type of business information and records, the email is also included as part of, and adhered to, the organizational standards addressing information and records. The email is pervasive across all aspects of all businesses and has highly become business critical. Specifically, email is essential as a communication tool in our everyday life. Individuals can send text, documents and multimedia like photos and videos for their personal intentions.

However, the system available for mail management fails to allow visually impaired people to send or read a mail. For example, a low vision user, a blind user, a user with dyslexia or another user with learning disabilities or deaf-mute who can communicate via sign language. Additionally, the system is language specific and therefore an illiterate or an individual who is not familiar with the language is not able to communicate via mail. In other words, the existing system allows a user to compose the mail by a single official language which further creates difficulty in case of a layman.

Hence, there is a need for an improved system and a method for electronic mail management in order to address the aforementioned issues.

BRIEF DESCRIPTION

In accordance with an embodiment of the present disclosure, a system for electronic mail management is disclosed. The system includes a processing subsystem hosted on a server. The processing subsystem is configured to execute on a network to control bidirectional communications among a plurality of modules. The processing subsystem includes a mail generation module configured to generate an electronic mail with one or more components based on one or more media content of inputs using an application programming interface, wherein the one or more media content of inputs comprises at least one of an image content of input, an audio content of input, a video content of input or a combination thereof. The mail generation module is also configured to convert the one or more media content of inputs of the electronic mail into a text content of input upon pre-processing the one or more media content of inputs using a media pre-processing technique. The processing subsystem also includes a conversion module to convert the one or more media content of inputs to a language desired by the user and convert subtitles and re-dubbing content of the one or more media content of inputs to a language desired by the user. The processing subsystem also includes a mail analysis module operatively coupled to the mail generation module. The mail analysis module is configured to identify one or more insights associated with the electronic mail from the text content of input upon conversion of the one or more media content of inputs of the electronic mail. The mail analysis module is also configured to analyze the text content of input of the electronic mail using a sentiment analysis technique. The processing subsystem also includes a mail classification module operatively coupled to the mail analysis module. The mail classification module is configured to classify the electronic mail into a plurality of categories based on an analysis of the text content of the input of the electronic mail and generate visual representations to the plurality of categories. The mail classification module is also configured to generate a dynamic iconic list of the electronic mail based on the plurality of categories of the electronic mail. The processing subsystem also includes a mail access module operatively coupled to the mail classification module and the mail analysis module. The mail access module is configured to enable a user to search and access content of each of the plurality of categories of the electronic mail via a message identity number associated with the electronic mail, wherein the message identity number enables fetching of an encrypted format of the electronic mail from a database server via a mail associated application programming interface. In accordance with another embodiment of the present disclosure, a method for electronic mail management is disclosed. The method includes generating, by a mail generation module of a processing subsystem, an electronic mail with one or more components based on one or more media content of inputs using an application programming interface, wherein the one or more media content of inputs comprises at least one of an image content of input, an audio content of input, a video content of input or a combination thereof. The method also includes converting, by the mail generation module of the processing subsystem, the one or more media content of inputs of the electronic mail into a text content of input upon pre-processing the one or more media content of inputs using a media pre-processing technique. The method also includes converting, by a conversion module, the one or more media content of inputs to a language desired by the user and convert subtitles and re-dubbing content of the one or more media content of inputs to a language desired by the user. The method also includes identifying, by a mail analysis module of the processing subsystem, one or more insights associated with the electronic mail from the text content of input upon conversion of the one or more media content of inputs of the electronic mail. The method also includes analyzing, by the mail analysis module of the processing subsystem, the text content of input of the electronic mail using a sentiment analysis technique. The method also includes classifying, by a mail classification module of the processing subsystem, the electronic mail into a plurality of categories based on an analysis of the text content of the input of the electronic mail and generate visual representations to the plurality of categories. The method also includes generating, by the mail classification module of the processing subsystem, a dynamic iconic list of the electronic mail based on the plurality of categories of the electronic mail. The method also includes enabling, by a mail access module of the processing subsystem, a user to search and access content of each of the plurality of categories of the electronic mail via a message identity number associated with the electronic mail, wherein the message identity number enables fetching of an encrypted format of the electronic mail from a database server via a mail associated application programming interface.

To further clarify the advantages and features of the present disclosure, a more particular description of the disclosure will follow by reference to specific embodiments thereof, which are illustrated in the appended figures. It is to be appreciated that these figures depict only typical embodiments of the disclosure and are therefore not to be considered limiting in scope. The disclosure will be described and explained with additional specificity and detail with the appended figures.

BRIEF DESCRIPTION OF THE DRAWINGS

The disclosure will be described and explained with additional specificity and detail with the accompanying figures in which:

FIG. 1 is a block diagram of a system for electronic mail management in accordance with an embodiment of the present disclosure;

FIG. 2 is a schematic representation of an exemplary embodiment of a system for electronic mail management of FIG. 1 in accordance with an embodiment of the present disclosure;

FIG. 3 is a block diagram of a computer or a server in accordance with an embodiment of the present disclosure; and

FIG. 4 (a) and FIG. 4 (b) is a flow chart representing the steps involved in a method for electronic mail management in accordance with an embodiment of the present disclosure.

Further, those skilled in the art will appreciate that elements in the figures are illustrated for simplicity and may not have necessarily been drawn to scale. Furthermore, in terms of the construction of the device, one or more components of the device may have been represented in the figures by conventional symbols, and the figures may show only those specific details that are pertinent to understanding the embodiments of the present disclosure so as not to obscure the figures with details that will be readily apparent to those skilled in the art having the benefit of the description herein.

DETAIEED DESCRIPTION

For the purpose of promoting an understanding of the principles of the disclosure, reference will now be made to the embodiment illustrated in the figures and specific language will be used to describe them. It will nevertheless be understood that no limitation of the scope of the disclosure is thereby intended. Such alterations and further modifications in the illustrated system, and such further applications of the principles of the disclosure as would normally occur to those skilled in the art are to be construed as being within the scope of the present disclosure.

The terms "comprises", "comprising", or any other variations thereof, are intended to cover a non-exclusive inclusion, such that a process or method that comprises a list of steps does not include only those steps but may include other steps not expressly listed or inherent to such a process or method. Similarly, one or more devices or sub-systems or elements or structures or components preceded by "comprises... a" does not, without more constraints, preclude the existence of other devices, sub-systems, elements, structures, components, additional devices, additional sub-systems, additional elements, additional structures or additional components. Appearances of the phrase "in an embodiment", "in another embodiment" and similar language throughout this specification may, but not necessarily do, all refer to the same embodiment.

Unless otherwise defined, all technical and scientific terms used herein have the same meaning as commonly understood by those skilled in the art to which this disclosure belongs. The system, methods, and examples provided herein are only illustrative and not intended to be limiting.

In the following specification and the claims, reference will be made to a number of terms, which shall be defined to have the following meanings. The singular forms “a”, “an”, and “the” include plural references unless the context clearly dictates otherwise.

Embodiments of the present disclosure relate to a system and a method for electronic mail management. The system includes a processing subsystem hosted on a server. The processing subsystem is configured to execute on a network to control bidirectional communications among a plurality of modules. The processing subsystem includes a mail generation module configured to generate an electronic mail with one or more components based on one or more media content of inputs using an application programming interface, wherein the one or more media content of inputs comprises at least one of an image content of input, an audio content of input, a video content of input or a combination thereof. The mail generation module is also configured to convert the one or more media content of inputs of the electronic mail into a text content of input upon pre-processing the one or more media content of inputs using a media pre-processing technique. The processing subsystem also includes a conversion module to convert the one or more media content of inputs to a language desired by the user and convert subtitles and re-dubbing content of the one or more media content of inputs to a language desired by the user. The processing subsystem also includes a mail analysis module operatively coupled to the mail generation module. The mail analysis module is configured to identify one or more insights associated with the electronic mail from the text content of input upon conversion of the one or more media content of inputs of the electronic mail. The mail analysis module is also configured to analyze the text content of input of the electronic mail using a sentiment analysis technique. The processing subsystem also includes a mail classification module operatively coupled to the mail analysis module. The mail classification module is configured to classify the electronic mail into a plurality of categories based on an analysis of the text content of the input of the electronic mail. The mail analysis module is also configured to generate a dynamic iconic list of the electronic mail based on the plurality of categories of the electronic mail. The processing subsystem also includes a mail access module operatively coupled to the mail classification module and the mail analysis module. The mail access module is configured to enable a user to search and access content of each of the plurality of categories of the electronic mail via a message identity number associated with the electronic mail, wherein the message identity number enables fetching of an encrypted format of the electronic mail from a database server via a mail associated application programming interface.

FIG. 1 is a block diagram of a system (100) for electronic mail management in accordance with an embodiment of the present disclosure. The system (100) includes a processing subsystem (105) hosted on a server (108). In one embodiment, the server (108) may include a cloud server. In another embodiment, the server (108) may include a local server. The processing subsystem (105) is configured to execute on a network (not shown in FIG. 1) to control bidirectional communications among a plurality of modules. In one embodiment, the network may include a wired network such as local area network (LAN). In another embodiment, the network may include a wireless network such as Wi-Fi, Bluetooth, Zigbee, near field communication (NFC), infra-red communication (RFID) or the like. The processing subsystem (105) includes a mail generation module (110) configured to generate an electronic mail with one or more components based on one or more media content of inputs using an application programming interface, wherein the one or more media content of inputs includes at least one of an image content of input, an audio content of input, a video content of input or a combination thereof. In one embodiment, the one or more components of the electronic mail may include at least one of a subject of the electronic mail, to address, a unique and randomly generated message identification number, a type of content of the electronic mail or a combination thereof. In such embodiment, the type of content may include, but not limited to, a text message, a voice message, an image, a video message and the like. The electronic mail upon generation with the one or more components is sent via a postfix simple mail transfer protocol (SMTP).

In a specific embodiment, the mail generation module (110) is also configured to enable modification of a first username of the electronic mail to a second username of the electronic mail. As used herein, the term ‘first username’ is defined as an old username of an email-id associated with a user account. Similarly, the term ‘second username’ is defined as a new username of an email-id associated with a user account. In one embodiment, the first username and the second username may include a phone number associated with the user, a virtual phone number associated with the user and the like. The mail generation module (110) is also configured to allow swapping of the electronic mail from an inbox associated with the first username of the electronic mail to an inbox associated with a second username of the electronic mail upon modification. Here, swapping of the e-mail occurs based on mapping of the second username to the first username. If any sender sends mail to the user to the first username, then the sender is notified with a recent or new email Id which is the second username changed by the user unless that options is been enabled by the user exclusively to protect privacy and spam mails.

The mail generation module (110) is also configured to convert the one or more media content of inputs of the electronic mail into a text content of input upon pre-processing the one or more media content of inputs using a media pre-processing technique. In one embodiment, the media processing technique may include at least one of an audio extraction technique, an image processing technique, a video segmentation technique or a combination thereof. In such embodiment, the audio extraction technique enables extraction of the audio content from the video content. In another embodiment, the video segmentation technique enables braking down the video content into a plurality of image frames for image analysis. The mail generation module (110) is also configured to generate the electronic mail in one or more languages.

The processing subsystem (105) also includes a mail analysis module (120) operatively coupled to the mail generation module (110). The mail analysis module (120) is configured to identify one or more insights associated with the electronic mail from the text content of input upon conversion of the one or more media content of inputs of the electronic mail. In one embodiment, the one or more insights may include at least one of a person in the image content of the input, an object identified in the image content of the input or the video content of the input, a location identified from the image content of the input, an emotion of a person identified in the image content of the input or the video content of the input, number of persons identified, details of the number of persons identified or a combination thereof. The mail analysis module (120) is also configured to analyze the text content of input of the electronic mail using a sentiment analysis technique. In one embodiment, the mail analysis module also interprets the audio content and identifies voices of the users using phonetics techniques and their emotions. Subsequently, the voices can be converted into the language desired by the user. In another embodiment, the mail analysis module interprets the video content into frame of images and extracts the audio to give insights like number of people, their name, location, objects and the like. Subsequently, the voice can be re-dubbed into desired language and subtitles may be injected or auto generated captions with the language desired by the user. In yet another embodiment, the mail analysis module is configured to reproduce text or audio language from a sign language of the video content.

The processing subsystem (105) also includes a mail classification module (130) operatively coupled to the mail analysis module (120). The mail classification module (130) is configured to classify the electronic mail into a plurality of categories based on an analysis of the text content of the input of the electronic mail. In a particular embodiment, the plurality of categories may include an image category, a text category, an audio category, a video category, a spam category, a positive sentiment category or a negative sentiment category. The mail classification module (130) is also configured to generate a dynamic iconic list of the electronic mail based on the plurality of categories of the electronic mail. The dynamic iconic list of the email displays the email as icon, based on content dimensions such as emotions, sentiments. Based on each of the plurality of categories, the email in the inbox is displayed differently. For example, in case of the negative sentiment category of the email, an inbox associated with the email id of the user shows a first color. In such embodiment, the first color may include a red color. In another example, in case of the positive sentiment category of the email, the inbox associated with the email-id of the user shows a second color. In such embodiment, the second color may include a yellow color. In yet another example, size of the inbox associated with email id of the user may increase or decrease based on type of contents of the email.

The processing subsystem (105) also includes a mail access module (140) operatively coupled to the mail classification module (130) and the mail analysis module (120). The mail access module (140) is configured to enable a user to search and access content of each of the plurality of categories of the electronic mail via a message identity number associated with the electronic mail, wherein the message identity number (id) enables fetching of an encrypted format of the electronic mail from a database server via a mail associated application programming interface. The mail access module (140) enables the user to search the content on audio/video received in email. When the user login into his/her account, they can see the emails identified separately as text, voice or video represented in icons with a play button on it. The user can tap the button and hear the voice or play the video. Further, the mail associated API call is made to an email server to retrieve all the emails along with message-id for the user to display. When the user clicks play button on a graphical user interface (GUI), the mail associated API call is made to the database (DB) server to fetch the particular audio/video encrypted file with the message-ID as key. It will be decrypted back and played via the player.

In one embodiment, the mail access module (140) is configured to search for transcription that may reside inside audio and video content. In another embodiment, the mail access module (140) may change the transcription into a desired language of the user. FIG. 2 is a schematic representation of an exemplary embodiment of a system (100) for electronic mail management of FIG.l in accordance with an embodiment of the present disclosure. Considering an example, where the system (100) is utilized by a business enterprise to handle communication between one or more stakeholders as well as one or more customers through electronic mail (e-mail). The system (100) for handling communication via the email generates the email with one or more components. The system (100) includes a mail generation module (110) which generates the email with the one or more components based on one or more media content of inputs using an application programming interface (API), wherein the one or more media content of inputs includes at least one of an image content of input, an audio content of input, a video content of input or a combination thereof. Here, the mail generation module (110) is located on a processing subsystem (105) which is hosted on a cloud server (108). For example, the one or more components of the electronic mail may include at least one of a subject of the electronic mail, to address, a unique and randomly generated message identification number, a type of content of the electronic mail or a combination thereof. In such an example, the type of content may include, but not limited to, a text message, a voice message, an image, a video message and the like.

The mail generation module (110) also enables modification of a first username of the electronic mail to a second username of the electronic mail. In the example used herein, the first username may include an old username associated with the user’s email id. In another embodiment, the second username may include a new username associated with the user’s email-id. Not only this, but the mail generation module also enables the one or more stakeholders or customers to compose the mail in one or more languages which further reduces the language barrier.

Let’s assume, that the mail which is generated by the mail generation module (110) includes a video mail. In such a scenario, the mail generation module (110) also converts the video content of the electronic mail into a text content of input upon preprocessing using a media pre-processing technique. In the example used herein, the media processing technique may include at least one of an audio extraction technique. In such an example, the audio extraction technique enables extraction of the audio content from the video content of the email. Further from the audio content, the text content of input is generated. In one embodiment, the mail generation module (110) interprets the mail to a desired language. In another embodiment, the mail generation module (110) is configured to re-dub the voice in a new language and add a subtle or caption for better readability.

Once, the text content of the input is generated, a mail analysis module (120) identifies one or more insights associated with the electronic mail from the text content of input upon conversion of the one or more media content of inputs of the electronic mail. For example, the one or more insights may include at least one of a person in the image content of the input, an object identified in the image content of the input or the video content of the input, a location identified from the image content of the input, an emotion of a person identified in the image content of the input or the video content of the input, number of persons identified, details of the number of persons identified or a combination thereof. Also, in order to analyse sentiments or emotions associated with the text content of the input, the mail analysis module analyze the text content of input of the electronic mail using a sentiment analysis technique.

Based on an analysis of the content of the input, a mail classification module (130) classifies the email into a plurality of categories. For example, the plurality of categories may include an image category, a text category, an audio category, a video category, a spam category, a positive sentiment category or a negative sentiment category. The mail classification module (130) also generates a dynamic iconic list of the electronic mail based on the plurality of categories of the electronic mail. The dynamic iconic list of the email displays the email as icon, based on content dimensions such as emotions, sentiments. Further based on each of the plurality of categories, the email in the inbox is displayed differently. For example, in case of the negative sentiment category of the email, an inbox associated with the email id of the user shows a first color. In such embodiment, the first color may include a red color. In another example, in case of the positive sentiment category of the email, the inbox associated with the email-id of the user shows a second color. In such embodiment, the second color may include a yellow color. In yet another example, size of the inbox associated with email id of the user may increase or decrease based on type of contents of the email. In addition, the system (100) also includes a mail access module (140) enables a user to search and access content of each of the plurality of categories of the electronic mail via a message identity number associated with the electronic mail. Here, the message identity number (id) enables fetching of an encrypted format of the electronic mail from a database server via a mail associated application programming interface. The mail access module (140) enables the user to search the content on audio/video received in email. This voice/video won’t be an attachment in the email rather its stored as the audio/video content into a separate database for security purpose and is proprietary corresponding to the user and can’t be forwarded as the audio/video mail to others. Only peer to peer communication happens through exchange of the email which further pave a path in future for the user to send a voice email with other digital assistants also easily.

In some embodiments, a graphical user interface (‘GUI’) is configured on the system (100) with a display and a touch- sensitive surface capable to detect the user’s finger gestures. Such an embodiment allows a visually impaired user to send/read a user. In another embodiment, the system (100) may be equipped with a voice assistant to allow a user to send and receive an email with voice input.

FIG. 3 is a block diagram of a computer or a server in accordance with an embodiment of the present disclosure. The server (200) includes processor(s) (230), and memory (210) operatively coupled to the bus (220). The processor(s) (230), as used herein, means any type of computational circuit, such as, but not limited to, a microprocessor, a microcontroller, a complex instruction set computing microprocessor, a reduced instruction set computing microprocessor, a very long instruction word microprocessor, an explicitly parallel instruction computing microprocessor, a digital signal processor, or any other type of processing circuit, or a combination thereof.

The memory (210) includes several subsystems stored in the form of executable program which instructs the processor (230) to perform the method steps illustrated in FIG. 1. The memory (210) includes a processing subsystem (105) of FIG.l. The processing subsystem (105) further has following modules: a mail generation module (110), a mail analysis module (120), a mail classification module (130) and a mail access module (140). The mail generation module (110) is configured to generate an electronic mail with one or more components based on one or more media content of inputs using an application programming interface, wherein the one or more media content of inputs includes at least one of an image content of input, an audio content of input, a video content of input or a combination thereof. The mail generation module (110) is also configured to convert the one or more media content of inputs of the electronic mail into a text content of input upon pre-processing the one or more media content of inputs using a media pre-processing technique. The mail analysis module (120) is configured to identify one or more insights associated with the electronic mail from the text content of input upon conversion of the one or more media content of inputs of the electronic mail. The mail analysis module (120) is also configured to analyze the text content of input of the electronic mail using a sentiment analysis technique. The mail classification module (130) is configured to classify the electronic mail into a plurality of categories based on an analysis of the text content of the input of the electronic mail. The mail classification module (130) is also configured to generate a dynamic iconic list of the electronic mail based on the plurality of categories of the electronic mail. The mail access module (140) is configured to enable a user to search and access content of each of the plurality of categories of the electronic mail via a message identity number associated with the electronic mail, wherein the message identity number enables fetching of an encrypted format of the electronic mail from a database server via a mail associated application programming interface.

The bus (220) as used herein refers to be internal memory channels or computer network that is used to connect computer components and transfer data between them. The bus (220) includes a serial bus or a parallel bus, wherein the serial bus transmits data in bit-serial format and the parallel bus transmits data across multiple wires. The bus (220) as used herein, may include but not limited to, a system bus, an internal bus, an external bus, an expansion bus, a frontside bus, a backside bus and the like.

FIG. 4 (a) and FIG. 4 (b) is a flow chart representing the steps involved in a method (300) for electronic mail management in accordance with an embodiment of the present disclosure. The method (300) includes generating, by a mail generation module of a processing subsystem, an electronic mail with one or more components based on one or more media content of inputs using an application programming interface, wherein the one or more media content of inputs includes at least one of an image content of input, an audio content of input, a video content of input or a combination thereof in step 310. In one embodiment, generating the electronic mail with the one or more components based on the one or more media content of inputs using an application programming interface may include generating the electronic mail with at least one of a subject of the electronic mail, to address, a unique and randomly generated message identification number, a type of content of the electronic mail or a combination thereof. In such an embodiment, the type of content may include, but not limited to, a text message, a voice message, an image, a video message and the like.

The method (300) also includes converting, by the mail generation module of the processing subsystem, the one or more media content of inputs of the electronic mail into a text content of input upon pre-processing the one or more media content of inputs using a media pre-processing technique in step 320. In some embodiment, converting the one or more media content of inputs of the electronic mail (email) may include converting the one or more media content of the inputs of the email into the text content by using at least one of an audio extraction technique, an image processing technique, a video segmentation technique or a combination thereof. In such embodiment, the audio extraction technique enables extraction of the audio content from the video content. In another embodiment, the video segmentation technique enables breaking down the video content into a plurality of image frames for image analysis.

The method (300) also includes identifying, by a mail analysis module of the processing subsystem, one or more insights associated with the electronic mail from the text content of input upon conversion of the one or more media content of inputs of the electronic mail in step 330. In one embodiment, identifying the one or more insights associated with the email from the text content of the input may include identifying at least one of a person in the image content of the input, an object identified in the image content of the input or the video content of the input, a location identified from the image content of the input, an emotion of a person identified in the image content of the input or the video content of the input, number of persons identified, details of the number of persons identified or a combination thereof. The method (300) also includes analyzing, by the mail analysis module of the processing subsystem, the text content of input of the electronic mail using a sentiment analysis technique in step 340.

In one embodiment, the video content of the input may include a subtitle option that is auto generated with any language or can be re-dubbed in a respective language.

In one embodiment, visual representations are generated for the electronic mail to indicate a positive electronic mail and a negative electronic mail. The visual representations may comprise a color representing the response time trend, a number representing a minimum, average, maximum, or estimated response time, a graph, an icon, a marking on or around the email message, such as a highlighting, underlining, bolding, or italicizing the email message in the set, or another visual representation. Different representations may be given different meanings. For example, in an embodiment where colours are used as a visual representation, green may be defined as representing a low range of response time trends, yellow a middle range, and red a high range. In another embodiment, the visual representations may additionally be interactive. An exemplary embodiment displays the visual representation which are associated with a particular electronic mail in an email listing or conversation view, allowing the email recipient to act upon an email's visual representation without opening the email.

The method (300) also includes classifying, by a mail classification module of the processing subsystem, the electronic mail into a plurality of categories based on an analysis of the text content of the input of the electronic mail in step 350. In some embodiment, classifying the email into the plurality of categories based on the analysis of the text content of the input of the email may include classifying the email into the plurality of categories including, but not limited to, an image category, a text category, an audio category, a video category, a spam category, a positive sentiment category, a negative sentiment category and the like.

The method (300) also includes generating, by the mail classification module of the processing subsystem, a dynamic iconic list of the electronic mail based on the plurality of categories of the electronic mail in step 360. In some embodiment, generating the dynamic iconic list of the email may include generating the dynamic iconic list of the email for displaying the email as icon, based on content dimensions such as emotions, sentiments.

The method (300) also includes enabling, by a mail access module of the processing subsystem, a user to search and access content of each of the plurality of categories of the electronic mail via a message identity number associated with the electronic mail, wherein the message identity number enables fetching of an encrypted format of the electronic mail from a database server via a mail associated application programming interface in step 370.

Various embodiments of the present disclosure provide a mail management system which handles different types of users and provides an option for text and voice/video email where a layman user can also send a voice/video email to the recipient thus breaking the language barrier with just one single tap from his/her mobile/laptop/desktop. The present disclosed system also transcripts the speech to text while sending and when the recipient receives the mail.

Moreover, the present disclosed system categorises and arranges the email based on the content and emotions which further provide benefits to the user by easily accessing the email from the inbox in a much faster and effective way, thereby saves time consumption in accessing the email by the user.

Furthermore, the present disclosed system enables the user to compose the mail in multiple formats such as text, audio or video format. Such multiple formats of sending the email by the user helps in much effective communication.

It will be understood by those skilled in the art that the foregoing general description and the following detailed description are exemplary and explanatory of the disclosure and are not intended to be restrictive thereof.

While specific language has been used to describe the disclosure, any limitations arising on account of the same are not intended. As would be apparent to a person skilled in the art, various working modifications may be made to the method in order to implement the inventive concept as taught herein. The figures and the foregoing description give examples of embodiments. Those skilled in the art will appreciate that one or more of the described elements may well be combined into a single functional element. Alternatively, certain elements may be split into multiple functional elements. Elements from one embodiment may be added to another embodiment. For example, the order of processes described herein may be changed and are not limited to the manner described herein. Moreover, the actions of any flow diagram need not be implemented in the order shown; nor do all of the acts need to be necessarily performed. Also, those acts that are not dependent on other acts may be performed in parallel with the other acts. The scope of embodiments is by no means limited by these specific examples.